Shipping and Returns Policy

Shipping Policy

Orders placed before 2:00 pm EST on a working day will be processed that day and we will
make every effort to dispatch the order on the same day, we dispatch from East or West Coast depending on whats closest to you.

When will I receive my order?

Orders placed before 2:00 pm EST on a working day will be processed that day and we will
make every effort to dispatch the order on the same day, depending on our delivery agent. A
working day is any day that is not a weekend or bank holiday. Saturday delivery costs extra. If
delivery cannot be made to your address for reasons that are under the supplier's control, the
supplier will inform you as soon as possible.

Do you accept returns?

If you wish to return any product(s), please first contact our Customer Service Team:
(305) 748-2021 or via email to:

This process helps ensure an efficient returns process and that appropriate records are maintained.
Address for Returns: Miami Magic, 105 Leavesley Road, RushOrder, Building 2, Gilroy, CA,

What if I'm not happy with my order?

At Miami Magic, we want you to be 100% satisfied with your purchase. If you have any
questions or concerns, our customer service team is available to help at +1 305 748-2021 or via
email at

Price Match Guarantee

It’s simple, if you find a lower price on an identical product within 24 hours of making a
purchase, we'll refund you the difference. And if you find a lower price before you even make a
purchase, we'll beat it.

At Miami Magic, we pride ourselves on offering our customers the best possible value for their
money. We offer a price match promise to make sure that you're always getting the best deal,
and our team is always available to help you find the right product for your needs. That's our
price match promise.

Delivery Information Shipping Costs

We'll deliver your order to the address you provide when placing your order. ALL items are only available for delivery within the USA. Shipping costs for orders below $100 will be
calculated at checkout.
If you need to cancel your order, you can do so under the distance selling regulations. You
should receive a refund within 30 days, minus shipping and handling costs. If you don't return
the goods, the supplier has the right to deduct any retrieval costs from your refund.
We'll always strive to deliver your order as soon as possible; however, delays can happen. If this
is the case, we'll let you

Returns & Replacements

Should you wish to return any product(s) to us then please, in the first instance, contact our
Customer Service team on: +1 305 748-2021 or via email to: who
will advise you accordingly.
This will help speed up the returns process and ensure appropriate records are maintained.
Address for Returns: Miami Magic, 105 Leavesley Road, Rush Order, Building 2, Gilroy, CA,

How to order with us

1. Finding the products you want on our website is easy. You can either use the search
boxes located on every page, or browse by category. If you know the product code, you
can enter this into the search box and be taken straight to the product detail page. Once
you're on the detail page, you can find more information about the product, as well as
related items. To order, simply add the item to your cart and checkout when you're ready.

2. When you find an item you want to order on our website, click the 'Add to Cart' button on
the product detail page. You can keep shopping or browsing until your cart contains all
the items you want to order. To view the contents of your cart at any time, click the
'shopping cart' icon at the top of any page on our website.

3. Review the items in your cart before proceeding to checkout. When you're ready to
finalize your purchase, click the 'checkout' button. You'll be taken to the first page of the
order process.

4. If you're a returning customer, please sign in to your account using your email address
and password. If you're new to our site, you'll need to create an account. This will allow
you to save your delivery information and preferred payment method for future orders.

You'll also be able to track the progress of your current order.

5. Enter a delivery address. We need to know where to send your order. If you're sending
any of the items as gifts, please let us know so we can arrange for gift wrapping and
include a gift message.

6. Choose your delivery option (which must be selected before 2pm on any normal working
day), we guarantee delivery the following day. The delivery charge for your order will be
displayed on the order summary page just before you submit your order.

7. Provide your payment information so we can process your order. We accept Visa,
MasterCard, American Express, Delta, Switch, Maestro, and Solo cards for online
purchases. Unfortunately, we do not accept Visa Electron cards. We also accept
cheques and postal orders for mail-in purchases. All orders must be prepaid. However,
your credit card will not be charged until we are ready to ship the item. Enter your credit
card number without spaces or dashes. If you have a promotion code that applies to this
order (e.g. free shipping), please enter it in the box provided.

8. Review your order for accuracy and make any necessary adjustments. If you have
delivery instructions, please add them to the 'comments' box. When you are ready, click
the 'continue' button to submit your order. We will send you a confirmation email upon
receiving your order, and another email when it has been dispatched.

9. You can check the status of your order at any time by clicking the 'My Account' link in the
top right corner of our website. This will allow you to view the current status of your order
and make any necessary changes.

Privacy Policy

The protection of your personal data is important to us at Miami Magic. We know that you care
how information about you is used and shared, and we appreciate your trust. We therefore
process your data exclusively on the basis of legal regulations. In this privacy policy we inform
you about the most important aspects of data processing within the context of our website.

What data is collected?

When accessing this website, the web server logs the following data for each request in order to
ensure adequate information and system security: IP address, if applicable user name, date and
time of access along with technical information on the accessed web object, browser used and
accessed URL.
Additional personal information such as your name, address, telephone number or email
address will not be collected unless you voluntarily provide this information at a designated
location (e.g. as part of a newsletter registration). The personal data you provide will be
processed exclusively for the purpose of handling your request or answering your inquiry. This
data is not transferred to third parties

Use of Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc., 1600
Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses
cookies to provide this service. Cookies are small text files that are stored on your computer and
enable the recognition of the end device you are using. This enables analysis of the use of
websites, which serves to improve their usability. It is not possible to draw any conclusions
about you as a specific person. We process your data on the basis of our prevailing legitimate
interest in creating easy-to-use website access statistics in a cost-effective manner (Art. 6 Par. 1
lit. f, GDPR).
The information generated in this way (including your IP address) is transmitted to a Google
server. To protect your privacy, Google Analytics has been configured in such a way that your IP
address is anonymised immediately after transmission and stored by Google exclusively in
anonymised form.
By using this website, you consent to the storage of cookies and processing of your personal
data as described above. You can prevent the storage of cookies by appropriately setting your
browser software. If you do this, it is possible that you may not be able to make full use of all the
websites’ features.
For more information about how Google Analytics uses user data, please see Google’s privacy
You can also prevent the use of Google Analytics by downloading and installing the browser
plugin available at